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Southbank Hotel Jacksonville Riverwalk
meeting & event spaces
Southbank Hotel Jacksonville Riverwalk — photo 2 Southbank Hotel Jacksonville Riverwalk — photo 3 Southbank Hotel Jacksonville Riverwalk — photo 4 Southbank Hotel Jacksonville Riverwalk — photo 5 Southbank Hotel Jacksonville Riverwalk — photo 6 Southbank Hotel Jacksonville Riverwalk — photo 7 Southbank Hotel Jacksonville Riverwalk — photo 8 Southbank Hotel Jacksonville Riverwalk — photo 9

Southbank Hotel Jacksonville Riverwalk

★★★☆☆
Provider-supplied star rating (RouteStack/LiteAPI)
7.9/10 1,788 reviews

What guests say

Verbatim from provider sentiment analysis. We publish both sides — the cons are why the pros are believable.

Praised
  • Friendly staff
  • Great location
Criticised
  • Cleanliness issues
  • Poor value for money

Based on 1,788 guest reviews (provider-supplied sentiment, RouteStack/LiteAPI).

Facilities

68 amenities on record. Grouped by category — spa/pool/beach/golf lead.

Beach & Pool
  • Fence around pool
  • Outdoor pool
  • Sun loungers or beach chairs
  • Swimming pool
Spa & Wellness
  • Fitness center
Golf
  • Golf course
Kids & Family
  • Games room
  • Kid meals
Dining
  • Bar
  • Breakfast in the room
  • Food delivered to guest room
  • Happy hour
  • Physical distancing in dining areas
  • Restaurant
  • Screens / Barriers between staff and guests for safety
  • Terrace
Parking
  • Accessible parking
  • Parking
  • Private parking
  • Valet parking
48 other amenities
  • 24-hour front desk
  • ATM/cash machine on site
  • Air conditioning
  • Billiards
  • Business center
  • Car hire
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Dry cleaning
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fax/photocopying
  • First aid kit available
  • Free WiFi
  • Fruits
  • Garden
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Non-smoking rooms
  • Non-smoking throughout
  • Outdoor furniture
  • Pets allowed
  • Physical distancing rules followed
  • Room service
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shallow end
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Sun terrace
  • Sun umbrellas
  • Tour desk
  • Vending machine - drinks
  • Vending machine - snacks
  • WiFi available
  • Wine/champagne

Room types

14 room types on record from the provider. No price shown without a live quote.

  • Guest room, 1 King, Street view
    1× Queen bed (151-180 cm wide) 37 sqm (398 sq ft) Up to 2 guests

    The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

  • Guest room, 1 King, St. Johns River , Partial river view
    1× Queen bed (151-180 cm wide) 37 sqm (398 sq ft) Up to 2 guests

    The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a flat-screen TV, a wardrobe, a safe deposit box, heating as well as river views. The unit offers 1 bed.

  • Guest room, St. Johns River view, Partial river view
    2× Double bed (131-150 cm wide) 37 sqm (398 sq ft) Up to 4 guests

    The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

  • 1 Bedroom Junior Suite, 1 King, Partial water view
    1× Sofa bed (Variable Size), 1× Queen bed (151-180 cm wide) 74 sqm (797 sq ft) Up to 4 guests

    The spacious double room offers air conditioning, a tea and coffee maker, a balcony with river views as well as a private bathroom featuring a shower. The unit offers 2 beds.

  • King Room With Partial River View And Adapted Tub - Mobility Accessible
    1× Extra-large double bed (Super-king size) (181-210 cm wide) Up to 2 guests

    The unit has 1 bed.

  • King Room with Pool View
    1× Queen bed (151-180 cm wide) 37 sqm (398 sq ft) Up to 2 guests

    The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room offers a flat-screen TV, a wardrobe, a safe deposit box, heating as well as pool views. The unit has 1 bed.

  • Room, 2 Queen Beds, River View (Partial River View)
    2× Queen Bed (150-160 cm wide) 37 m2 (398 sq ft) Up to 4 guests

    <p><strong>2 Queen Beds</strong></p><p>396-sq-foot room with river views </p><br/><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - 42-inch flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, free toiletries, a hair dryer, and towels</p><p><b>Practical</b> - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Phone accessibility kit</p><p><b>Eco-friendly</b> - Energy-saving switches and recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

  • Room, 2 Queen Beds
    2× Queen Bed (150-160 cm wide) 37 m2 (398 sq ft) Up to 4 guests

    <p><strong>2 Queen Beds</strong></p><p>396 sq feet </p><br/><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - 42-inch flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, free toiletries, a hair dryer, and towels</p><p><b>Practical</b> - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Low-height door lock, roll-in shower, closed-captioned TV, accessible bathtub, phone accessibility kit, grab bar near toilet, visual fire alarm, low-height view port in door, height-adjustable showerhead, lever door handles, and low-height electrical outlets in bathroom</p><p><b>Eco-friendly</b> - Energy-saving switches and recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Room/bed type depends on availability at check-in </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

  • Room, 1 Queen Bed, River View
    1× Queen Bed (150-160 cm wide) 37 m2 (398 sq ft) Up to 2 guests

    <p><strong>1 Queen Bed</strong></p><p>398-sq-foot room with river views </p><br/><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - 42-inch flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, free toiletries, a hair dryer, and towels</p><p><b>Practical</b> - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Phone accessibility kit</p><p><b>Eco-friendly</b> - Energy-saving switches and recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

  • Room, 2 Queen Beds, Pool View
    2× Queen Bed (150-160 cm wide) 37 m2 (398 sq ft) Up to 4 guests

    <p><strong>2 Queen Beds</strong></p><p>398-sq-foot room with pool views </p><br/><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - 42-inch flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, free toiletries, a hair dryer, and towels</p><p><b>Practical</b> - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Phone accessibility kit</p><p><b>Eco-friendly</b> - Energy-saving switches and recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

  • Room, 1 King Bed
    1× King bed (151-180 cm wide) 37 m2 (398 sq ft) Up to 2 guests

    <p><strong>1 King Bed</strong></p><p>398 sq feet </p><br/><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - 42-inch flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, free toiletries, a hair dryer, and towels</p><p><b>Practical</b> - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Phone accessibility kit</p><p><b>Eco-friendly</b> - Energy-saving switches and recycling bin</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

  • Queen Room with Pool View
    2× Double bed (131-150 cm wide) 37 sqm (398 sq ft) Up to 4 guests

    The spacious air-conditioned double room features a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as pool views. The unit has 2 beds.

  • Standard Queen Room
    2× Double bed (131-150 cm wide) 37 sqm (398 sq ft) Up to 4 guests

    The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, heating, as well as a flat-screen TV. The unit offers 2 beds.

  • Guest room, Partial river view
    2× Queen bed (151-180 cm wide), 1× Extra-large double bed (Super-king size) (181-210 cm wide) 37 sqm (398 sq ft) Up to 2 guests

    The spacious double room offers air conditioning, a tea and coffee maker and river views.

About the property

Waterfront Location with Stunning River Views
Experience the beauty of Central Jacksonville at Lexington Hotel and Conference Center, offering breathtaking views of the St. Johns River. Relax by the outdoor pool on the sundeck or unwind at the Currents Lounge.

Comfortable Rooms with Modern Amenities
Each guestroom at Southbank Hotel Jacksonville Riverwalk is thoughtfully equipped with a spacious work desk, a 42-inch flat-screen TV, and a Keurig coffee machine. Upgrade to a room with a balcony to enjoy a picturesque river view.

Convenient Facilities and Dining Options
Enjoy complimentary access to the fitness centre and business centre, as well as the convenience of a car rental desk and guest laundry. Indulge in delicious American cuisine at Pier 1515 restaurant or sip on cocktails at Currents Lounge.

Book your stay now at Southbank Hotel Jacksonville Riverwalk for a memorable waterfront experience in the heart of Jacksonville!

Description from provider (LiteAPI). Not generated or paraphrased.

Stay details

Check-out
11:00 AM
Pets
Not permitted
Children
Welcome
Parking
PAID

Property data from RouteStack and LiteAPI, including photos, facilities, rooms, policies and sentiment analysis. Star rating is provider-supplied. Guest rating shown only when a review count is available — never invented. No price is shown without a live quote. No awards are claimed that are not in the provider record. Weather data from ERA5 reanalysis (Open-Meteo); almanac figures are 8-year historical likelihoods, not forecasts. All model logic is on our methodology page.