The Ponce St. Augustine Hotel
What guests say
Verbatim from provider sentiment analysis. We publish both sides — the cons are why the pros are believable.
- Good customer service
- Convenient location
- Poor cleanliness
- Mixed quality of amenities
Based on 2,694 guest reviews (provider-supplied sentiment, RouteStack/LiteAPI).
Facilities
57 amenities on record. Grouped by category — spa/pool/beach/golf lead.
- Fence around pool
- Outdoor pool
- Sun loungers or beach chairs
- Swimming pool
- Hot tub/Jacuzzi
- Golf course
- Family rooms
- Bar
- Restaurant
- Snack bar
- Terrace
- Accessible parking
- Free Parking
- Parking
- Private parking
42 other amenities
- 24-hour front desk
- 24-hour security
- ATM/cash machine on site
- Air conditioning
- CCTV in common areas
- CCTV outside property
- Cashless payment available
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Daily housekeeping
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Free WiFi
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Heating
- Invoice provided
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Non-smoking rooms
- Non-smoking throughout
- Outdoor fireplace
- Outdoor furniture
- Pets allowed
- Physical distancing rules followed
- Picnic area
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Shallow end
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
- Sun terrace
- Toilet with grab rails
- Vending machine - drinks
- Vending machine - snacks
- Wheelchair accessible
- WiFi available
Room types
9 room types on record from the provider. No price shown without a live quote.
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Classic Suite
This air-conditioned suite has a 2 chairs pull out to twin sleepers for guests to enjoy, Entertainment options in this room include a TV with cable channels and a DVD player. A microwave, small refrigerator, and coffee maker are also included.
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Executive Suite
This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. The suite has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit has 3 beds.
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Standard Room with 2 Queen Beds
This air-conditioned room has a cable TV with DVD player, small refrigerator, coffee machine, and microwave.
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King Room - Non-Smoking
This air-conditioned room has a cable TV with DVD player, small refrigerator, coffee machine, and microwave.
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Deluxe Room, 1 King Bed, Accessible, Non Smoking
<p><strong>1 King Bed</strong></p><p>Individually decorated room</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch TV, premium channels, and DVD player</p><p><b>Food & Drink</b> - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, and rainfall showerhead</p><p><b>Practical</b> - Free newspaper, iron/ironing board, and phone</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Hand-held showerhead</p><p><b>Eco-friendly</b> - Eco-friendly toiletries</p><p><b>Need to Know</b> - No cribs (infant beds) available</p><p>Non-Smoking</p>
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Deluxe Suite, Multiple Beds, Non Smoking
<p><strong>1 King Bed and 1 Queen Bed</strong></p><p>460 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch TV, premium channels, and DVD player</p><p><b>Food & Drink</b> - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, and rainfall showerhead</p><p><b>Practical</b> - Free newspaper, iron/ironing board, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Low-height electrical outlets in bathroom</p><p><b>Eco-friendly</b> - Eco-friendly toiletries</p><p>Non-Smoking</p>
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Traditional Room, 2 Queen Beds, Accessible, Non Smoking
<p><strong>2 Queen Beds</strong></p><p>312 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch TV, premium channels, and DVD player</p><p><b>Food & Drink</b> - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, and rainfall showerhead</p><p><b>Practical</b> - Free newspaper, iron/ironing board, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Hardwood flooring in room, height-adjustable showerhead, height-adjusted amenities, wheelchair accessible, bathroom grab bars, lever door handles, portable bathtub seat, portable shower seat, visual fire alarm, low-height electrical outlets in bathroom, accessible bathtub, low-height door lock, and low-height view port in door</p><p><b>Eco-friendly</b> - Eco-friendly toiletries</p><p>Non-Smoking</p>
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Room, 1 King Bed
<p><strong>1 King Bed</strong></p><p>225 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch TV, premium channels, and DVD player</p><p><b>Food & Drink</b> - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, and rainfall showerhead</p><p><b>Practical</b> - Free newspaper, iron/ironing board, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Hardwood flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries</p><p>Non-Smoking, pet friendly</p>
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Traditional Room, 2 Queen Beds
<p><strong>2 Queen Beds</strong></p><p>312 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch TV, premium channels, and DVD player</p><p><b>Food & Drink</b> - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Tempur-Pedic bed, premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, and rainfall showerhead</p><p><b>Practical</b> - Free newspaper, iron/ironing board, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Hardwood flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries</p><p>Non-Smoking, pet friendly</p>
About the property
Riverfront Location and Historic Charm
The Ponce St. Augustine Hotel offers a picturesque setting overlooking the San Sebastian River in the heart of the historic district. Just a stone's throw away from the iconic Castillo de San Marcos National Monument, immerse yourself in the rich history of the area.
Modern Amenities for Comfort
Each room is equipped with a cable TV, DVD player, refrigerator, microwave, and coffee-maker for your convenience. Stay connected with free WiFi and enjoy a comfortable stay with air-conditioning, ironing facilities, and a private bathroom with a hairdryer.
Convenience and Services
Take advantage of the business center, laundry facilities, and free parking during your stay. Our pet-friendly hotel also offers a 24-hour front desk for your convenience. Experience the best of Saint Augustine with easy access to the city center, attractions like the Alligator Farm and Zoo, and shopping at the Saint Augustine Outlets.
Book your stay at The Ponce St. Augustine Hotel for a memorable experience by the river!
Description from provider (LiteAPI). Not generated or paraphrased.
Stay details
Property data from RouteStack and LiteAPI, including photos, facilities, rooms, policies and sentiment analysis. Star rating is provider-supplied. Guest rating shown only when a review count is available — never invented. No price is shown without a live quote. No awards are claimed that are not in the provider record. Weather data from ERA5 reanalysis (Open-Meteo); almanac figures are 8-year historical likelihoods, not forecasts. All model logic is on our methodology page.