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Sheraton Universal
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Sheraton Universal — photo 2 Sheraton Universal — photo 3 Sheraton Universal — photo 4 Sheraton Universal — photo 5 Sheraton Universal — photo 6 Sheraton Universal — photo 7 Sheraton Universal — photo 8 Sheraton Universal — photo 9

Sheraton Universal

★★★★☆
Provider-supplied star rating (RouteStack/LiteAPI)
9.0/10 3,233 reviews
Sheraton

What guests say

Verbatim from provider sentiment analysis. We publish both sides — the cons are why the pros are believable.

Praised
  • Great location
  • Friendly staff
  • Convenient shuttle service
  • Comfortable beds
  • Helpful reception staff
Criticised
  • High parking fees
  • Rooms too small
  • Cleanliness issues
  • Poor front desk service

Based on 3,233 guest reviews (provider-supplied sentiment, RouteStack/LiteAPI).

Facilities

81 amenities on record. Grouped by category — spa/pool/beach/golf lead.

Beach & Pool
  • Heated pool
  • Outdoor pool
  • Sun loungers or beach chairs
  • Swimming pool
Spa & Wellness
  • Fitness center
  • Fitness facilities
  • Hot tub/Jacuzzi
Kids & Family
  • Board games/puzzles
  • Family rooms
  • Kid-friendly buffet
Dining
  • Bar
  • Breakfast in the room
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Terrace
Parking
  • Accessible parking
  • Parking
  • Private parking
  • Valet parking
59 other amenities
  • 24-hour front desk
  • 24-hour security
  • ATM/cash machine on site
  • Air conditioning
  • Auditory guidance
  • Business center
  • CCTV in common areas
  • CCTV outside property
  • Car hire
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Daily housekeeping
  • Dry cleaning
  • Electric vehicle charging station
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Free WiFi
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Higher level toilet
  • Invoice provided
  • Key access
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Meeting/banquet facilities
  • Minimarket on site
  • Mobile app for room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Outdoor fireplace
  • Outdoor furniture
  • Pets allowed
  • Physical distancing rules followed
  • Room service
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Sun terrace
  • Sun umbrellas
  • Toilet with grab rails
  • Vending machine - drinks
  • Vending machine - snacks
  • Visual aids: Braille
  • Wheelchair accessible
  • WiFi available

Room types

19 room types on record from the provider. No price shown without a live quote.

  • Guest Room, 1 King
    1× Extra-large double bed (Super-king size) (181-210 cm wide), 1× Double bed (131-150 cm wide), 1× Queen bed (151-180 cm wide) 30 sqm (323 sq ft) Up to 2 guests

    The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath.

  • Traditional Double Room with Two Double Beds
    2× Double bed (131-150 cm wide) 30 sqm (323 sq ft) Up to 4 guests

    The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a tiled floor, a carpeted floor and a flat-screen TV with cable channels. The unit offers 2 beds.

  • Guest room, 2 Queen
    1× Extra-large double bed (Super-king size) (181-210 cm wide), 1× Double bed (131-150 cm wide), 1× Queen bed (151-180 cm wide) 30 sqm (323 sq ft) Up to 4 guests

    The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, a tiled floor, a carpeted floor, as well as a flat-screen TV with cable channels.

  • Club level, Guest room, King
    1× Extra-large double bed (Super-king size) (181-210 cm wide), 1× Double bed (131-150 cm wide), 1× Queen bed (151-180 cm wide) 30 sqm (323 sq ft) Up to 2 guests

    The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer.

  • Planner King Suite
    1× Extra-large double bed (Super-king size) (181-210 cm wide), 1× Sofa bed (Variable Size) 43 sqm (463 sq ft) Up to 4 guests

    The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features tiled floors, a seating area with a flat-screen TV with cable channels, a dining area, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.

  • Guest room, 2 Queen, Pool view, Pool access, Balcony
    2× Queen bed (151-180 cm wide) 33 sqm (355 sq ft) Up to 4 guests

    The spacious double room provides air conditioning, a tea and coffee maker, a terrace with pool views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.

  • Family, Guest room, 1 King, Sofa bed (Hearing Accessible)
    1× Extra-large double bed (Super-king size) (181-210 cm wide), 1× Sofa bed (Variable Size) 30 sqm (323 sq ft) Up to 3 guests

    The unit offers 2 beds.

  • Junior King Suite
    1× Extra-large double bed (Super-king size) (181-210 cm wide), 1× Sofa bed (Variable Size) 49 sqm (527 sq ft) Up to 2 guests

    The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, a sofa, a tiled floor and a flat-screen TV with cable channels. The unit offers 2 beds.

  • Premium Room, 2 Queen Beds, Lanai
    2× Queen Bed (150-160 cm wide) 33 m2 (355 sq ft) Up to 4 guests

    <p><strong>2 Queen Beds</strong></p><p>350-sq-foot room with a balcony </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 43-inch LCD TV with premium channels</p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Premium bedding, a down duvet, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, no rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

  • Suite, 1 King Bed with Sofa bed
    1× King bed (151-180 cm wide), 1× Sofa bed (131-150 cm wide) 56 m2 (603 sq ft) Up to 4 guests

    <p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p>600 sq feet </p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 43-inch LCD TV with premium channels</p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Premium bedding, a down duvet, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

  • Family King Room with Twin Fold-Out Chair
    1× Extra-large double bed (Super-king size) (181-210 cm wide), 1× Futon Mat (Variable Size) 30 sqm (323 sq ft) Up to 3 guests

    The unit has 1 bed and 1 futon.

  • Family Room, 1 King Bed
    1× King bed (151-180 cm wide) Up to 3 guests

    <p><strong>1 King Bed</strong></p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 43-inch LCD TV with premium channels</p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Premium bedding, a down duvet, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, designer toiletries, a hair dryer, and towels</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, no rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

  • Executive Room, 1 King Bed
    1× King bed (151-180 cm wide) 30 m2 (323 sq ft) Up to 2 guests

    <p><strong>1 King Bed</strong></p><p>325 sq feet </p><br/><p><b>Executive Level</b> - Executive Lounge access, continental breakfast, light refreshments, and internet access in the lounge</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 43-inch LCD TV with premium channels</p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Premium bedding, a down duvet, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and designer toiletries</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), air conditioning, and daily housekeeping</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

  • Suite with Two Double Beds
    2× Double bed (131-150 cm wide), 1× Sofa bed (Variable Size) 56 sqm (603 sq ft) Up to 6 guests

    The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a carpeted floor. The unit has 3 beds.

  • Executive King Suite
    1× Extra-large double bed (Super-king size) (181-210 cm wide), 1× Double bed (131-150 cm wide), 1× Queen bed (151-180 cm wide) 43 sqm (463 sq ft) Up to 4 guests

    The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features tiled floors, a seating area with a flat-screen TV with cable channels, a dining area, a wardrobe, as well as a safe deposit box.

  • Traditional King Room with Adapted Tub - Mobility and Hearing Accessible
    1× Extra-large double bed (Super-king size) (181-210 cm wide) 30 sqm (323 sq ft) Up to 2 guests

    The unit offers 1 bed.

  • Traditional King Room with Roll-in Shower - Mobility and Hearing Accessible
    1× Extra-large double bed (Super-king size) (181-210 cm wide) 30 sqm (323 sq ft) Up to 2 guests

    The unit offers 1 bed.

  • Traditional Double Room with Two Double Beds and Roll-in Shower - Mobility and Hearing Accessible
    2× Double bed (131-150 cm wide) 30 sqm (323 sq ft) Up to 4 guests

    The unit has 2 beds.

  • Guest Room, 1 King, Corner Room
    1× Extra-large double bed (Super-king size) (181-210 cm wide) 31 m2 (334 sq ft) Up to 2 guests

    The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features tiled floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a sofa. The unit offers 1 bed.

Nearby

  • Universal Studios Hollywood
    Entertainment
    0.1 mi
  • Hollywood Sign
    Landmark
    1.9 mi
  • Hollywood Walk of Fame (Hollywood Boulevard)
    Landmark
    2.6 mi
  • Universal CityWalk
    Shopping
    0.1 mi
  • Hollywood Bowl
    Entertainment
    2.0 mi
  • Griffith Observatory (Griffith Park)
    Landmark
    3.3 mi
  • Los Angeles County Museum of Art (LACMA)
    Museum
    5.2 mi
  • The Getty Center
    Museum
    8.1 mi
  • Los Angeles International Airport (LAX)
    Airport
    14.0 mi
  • Universal City/Studio City (Metro Red Line) station
    Train Station
    0.1 mi

About the property

Luxurious Accommodations:
Experience the allure of Hollywood in our 466 recently renovated guest rooms, designed with a modern and sleek ambiance. Enjoy the Sheraton Signature Sleep Experience®, free Wi-Fi*, and internet smart T.V.’s, all while soaking in breathtaking views of the San Fernando Valley and Hollywood Hills through floor-to-ceiling windows.

Convenient Location:
Situated just a short walk from Universal Studios Hollywood and CityWalk, our AAA 4-diamond hotel offers easy access to popular L.A. attractions like the Walk of Fame, Hollywood Bowl, and Grauman's Chinese Theatre. With the Metro’s red line nearby, exploring the city has never been more convenient.

Exceptional Dining and Entertainment:
Start your day with breakfast at The California's, then hop on our complimentary shuttle to Universal Studios Hollywood. Unwind at In the Mix, our chic hotel bar, or indulge in snacks from the seasonal poolside lounge while the kids splash in the pool. Host unforgettable events in our Starview Room with panoramic Hollywood views. Book your Sheraton Universal experience now!

Description from provider (LiteAPI). Not generated or paraphrased.

Stay details

Check-out
11:00 AM
Pets
Not permitted
Children
Welcome
Parking
PAID

Property data from RouteStack and LiteAPI, including photos, facilities, rooms, policies and sentiment analysis. Star rating is provider-supplied. Guest rating shown only when a review count is available — never invented. No price is shown without a live quote. No awards are claimed that are not in the provider record. Weather data from ERA5 reanalysis (Open-Meteo); almanac figures are 8-year historical likelihoods, not forecasts. All model logic is on our methodology page.